I have been trying to cancel an extended warranty, issued from Planet Ford 59, since May. I sent all paper work required and was told it would take 6-8 weeks. 8 weeks later I followed up because I had not received my refund. I was then told they lost my paperwork, and needed to do it again. I submitted again, and they lost it again. I left numerous messages, and no one would call me back. Finally I asked to speak with anyone in the management level, and got a gentleman named Casey Angelich. He said that he would get it taken care of and call me back. This was at the end of August. I tried calling him a week or 2 later and left numerous messages again, and again got no response, so my wife and I drove to Humble to speak to someone in person. We spoke with Casey. He said that he had gotten our messages, and sent them to the accounting dept!. He would have someone get it taken care of ASAP!. Since then I have emailed him, and he has forwarded me to someone else, who in turn has given us the same run around, and we still have nothing 5 months later'. I'm tired of getting the run around and want mymoney!!! I have done everything requested of me in a timely fashion and have done everything in my power to attempt to get someone to follow through with this matter, however, after been given the run around for nearly seven months". I have filed with the BBB". I have called?. Since then, everyone I have dealt with has quit and I still do not have my money". I am obtaining a lawyer to get this check;. Sucks that half the money will be spent tryign to get the check that is rightfully mine. 3476859